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Vapiano and the Environment: Vapiano Responds, Again

Posted on 2009/10/12 by jacksonbond — Leave a comment

7:28pm (CET), 24 September 2009, Vapiano Management responded again to my query, a mere 44hours after I sent my first E-mail to start this earnest experiment. I posted my E-mail below in my blog and tweeted the experience. In their…

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Vapiano and the Environment: Vapiano Responds (Social Media in Action)

Posted on 2009/09/23 by jacksonbond — Leave a comment

Wow. 14 hours after my E-mail and Blog-Post Vapiano responded via E-mail (see below). I also tweeted a link to my blog post and received four retweets, as well as a leap in daily visitors to my blog from 10…

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Vapiano and the Environment

Posted on 2009/09/22 by jacksonbond — 3 Comments

The following is one of the rare (the first that I can recall) letters of complaint to a company about their policies. In this case it concerns the contradictory experiences I had at the same restaurant when returning their robust,…

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